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Advanced Computing - Home - Network - Internet |
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Personalized
Service and Solutions |
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Services and support provided by Mike Bartles |
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I
provide the service you deserve - the same kind of
service I expect to receive as a customer. No smoke, no
mirrors, and no bullshit. I provide honest service and honest
answers, even if that means I can not satisfy
your request. If I can not provide the support or
service you require, not only will I tell you that, I will
do my best to refer you to the people who
can. |
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Personalized Service |
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No
Smoke - No Mirrors - No Bull |
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I am constantly asked - why do
you do this? Ever been lied to by a salesman? How about
receiving customer service that isn't?
Ever feel like a tick-mark on a quota sheet? Things like that push me to do things like this. I work in
and deal with this industry every day and the way
most companies treat customers
irritates me to no end. I provide what you want, not what I
need to sell you to meet a quota. To me, customer service is very
simple - treat people
right, provide what they want and don't screw them in the
process. I realize this concept that is far too simple
for most MBA's and corporate executives to understand, but I
am neither - so it works for me. |
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I get to test, evaluate and compare hardware and software
products on a continual basis. This allows me to provide
a wide variety of reliable services
in a timely manner. I utilize what works, based on
experience, instead of a name or some stupid white paper
written by a marketing exec. This allows me to
maintain a very high level of customer satisfaction. I am a
firm believer that the best warranty is the one you never
have to exercise - meaning it was done right the first time. |
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When you call
me - you will never have to "press one for English"... |
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I protect the privacy of
my customers to the fullest
extent possible. All
information provided is
considered confidential. I will not be share it with any other organization
or person unless required to do so by
law or court order. |
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ACANS
(Advanced Computing / Advanced Computing and Network
Support) © 2006.
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All
rights reserved. Do not copy, duplicate or distribute in any
form. |
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For information call (816) 522-3883. |
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